Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Who We Are and What We Do
rululeraenion operates as an investment analysis and strategy platform, helping Australians make informed financial decisions. We're based at 191/193 Melbourne Rd, North Geelong VIC 3215, and we take our responsibility to protect your personal information seriously.
This privacy policy explains how we handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). When you use our services or visit our website, you're trusting us with your information — and we don't take that lightly.
Information We Collect
Personal Identification Information
We collect basic details like your name, email address, phone number, and postal address when you sign up for our services or contact us directly.
Financial Information
To provide investment analysis, we may collect information about your investment goals, risk tolerance, and general financial situation. We never store bank account details or credit card information on our servers.
Usage and Technical Data
Our website automatically collects information about how you interact with our platform, including pages visited, time spent on site, and device information. This helps us improve your experience.
We only collect information that's necessary for providing our services or required by law. If we need additional information for any reason, we'll always ask for your consent first.
How We Use Your Information
Your personal information helps us deliver better investment analysis and educational content. Here's specifically what we do with it:
- Provide personalized investment analysis and recommendations based on your financial goals
- Send you market updates, educational content, and service announcements
- Improve our platform based on how you and other users interact with our services
- Comply with Australian financial services regulations and legal requirements
- Respond to your inquiries and provide customer support
- Protect against fraud and maintain the security of our platform
We never sell your personal information to third parties, and we don't use it for purposes beyond what we've outlined here without getting your explicit consent.
Data Sharing and Third Parties
We work with carefully selected service providers to deliver our platform, but we maintain strict controls over how your information is handled:
Service Providers: We share limited information with companies that help us operate our platform, such as web hosting, email delivery, and analytics providers. These companies are contractually required to protect your information and can only use it for the specific services they provide to us.
Legal Requirements: We may disclose your information if required by Australian law, court order, or to protect our legal rights and the safety of our users.
Business Transfers: In the unlikely event that rululeraenion is sold or merged with another company, your information would be transferred as part of that transaction, but it would remain subject to this privacy policy.
We don't share your information with marketing companies, data brokers, or any other third parties for their commercial purposes.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days, free of charge.
Correct Inaccuracies
If any of your personal information is incorrect or outdated, you can ask us to update it immediately.
Delete Your Information
You can request deletion of your personal information, subject to legal requirements we must comply with.
Opt-Out of Communications
You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us directly.
To exercise any of these rights, simply email us at contact@rululeraenion.com with your request. We'll respond within 30 days and never charge a fee for reasonable requests.
Data Security and Protection
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- All data transmission is encrypted using SSL/TLS protocols
- Our servers are protected by firewalls and intrusion detection systems
- Access to personal information is restricted to authorized staff members only
- We regularly update our security systems and conduct vulnerability assessments
- All staff receive regular privacy and security training
Data Breach Notification: In the unlikely event of a data breach that poses serious harm, we'll notify affected users and the Australian Privacy Commissioner within 72 hours, as required by law.
Data Retention and Deletion
We keep your personal information only as long as necessary for the purposes we collected it, or as required by Australian law:
- Active account information is retained while you use our services
- Financial records are kept for seven years as required by Australian tax law
- Marketing communications data is deleted within two years if you don't engage with our services
- Website analytics data is automatically purged after 26 months
When we delete your information, it's permanently removed from our active systems and backups within 90 days.
International Data Transfers
While our primary operations are in Australia, some of our service providers may process data internationally. When this happens:
- We ensure all international transfers comply with Australian privacy laws
- Service providers must meet equivalent privacy protection standards
- We use standard contractual clauses to protect your information during transfer
- You'll be notified if we plan to transfer data to countries without adequate privacy protections
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand how users interact with our platform:
- Essential cookies are necessary for the website to function properly
- Analytics cookies help us understand website usage patterns
- Preference cookies remember your settings and choices
You can control cookie settings through your browser, but disabling certain cookies may affect website functionality. We don't use cookies for advertising or tracking across other websites.
Changes to This Privacy Policy
We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes:
- We'll email existing users about important updates
- We'll post a notice on our website highlighting key changes
- The "Last Updated" date at the top of this policy will reflect the most recent revision
Continued use of our services after changes take effect means you accept the updated privacy policy.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions or concerns.
Email: contact@rululeraenion.com
Phone: +61747754494
Mail: Privacy Officer, rululeraenion
191/193 Melbourne Rd, North Geelong VIC 3215, Australia
If we can't resolve your privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au